If you have questions, please provide an email address
(preferred method) or a telephone number. Questions will
usually be responded to within one business day.
most common reason for not receiving a reply is an incorrectly typed email
address. Please take the time to check yours carefully.
you are inquiring about a specific product, please include the product
item number, item name or a
description of the item.
If you need shipping information, check out Shipping
in our Store Policy. Orders to Canada and the USA take on
average 2 - 8 business days (with some exception for remote locations).
If you are inquiring about a tracking number for your order, please
be sure to supply us with your order
confirmation number and the date of your order.